![]() ![]() Connect the DDJ-1000SRT to another port without using a USB hub, etc.Ĩ. ![]() Close your Mac and disconnect other USB devices, USB hubs, etc.Ħ. *The guide is for rekordbox users, however you can fix the problem in the same manner.Ģ. Remove all other USB devices from your computer.įollow the instructions on the troubleshooting guide Case 3-1 "Check the default device selected in the panel" or Case 6 If you still have the problem, it may be caused by operating system sound settings, etc. Connect the DDJ-1000SRT to another port without using a USB hub, etc. *An error will occur when the license agreement screen is displayed and you try to proceed without clicking "I agree".Ĩ. Disconnect other USB devices, USB hubs, etc. Open the control panel (or > ) and uninstall. ![]() Close Serato DJ Pro and disconnect the DDJ-1000SRT from your computer.Ģ. If you've already installed the driver software, try again with the following procedure:ġ. The installation of the driver software may be incomplete or the connection may be causing a problem. *You can't output audio from PC/Mac speakers. Turn the HEADPHONES LEVEL knob slowly to the right.ģ) Check the connection of speakers and headphonesįor details, refer to and in in the Quick Start Guide.Įven if you’ve already connected them, disconnect and reconnect them to make sure they’re properly connected. Turn the HEADPHONES LEVEL knob all the way to the left.ĩ. Turn the HEADPHONES MIX knob to the center.ħ. If you don’t hear any sound from the headphones at this point, check the following:Ħ. If the MASTER LEVEL indicator lights up more than half way, there’s no problem in the settings and operation. Set the TRIM knob to the center (12 o’clock).ĥ. Check that the and are shown on the screen. Click the icon in on the upper right of the screen.ģ. If it is shown, read the DDJ-1000SRT FAQ > is shown, or the virtual deck disappears immediately on the Serato DJ Pro screen."]Ģ. Please check each in the following order:ġ) Confirm the settings on the Serato DJ Pro screenġ. Check if or message shows at the bottom of the screen. There are three things to consider: settings, operation and connection. ![]()
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